Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a mistake from your local shipping service and might like to end your order, very first check your e-mail and/or spam filtration to make sure you clicked on the correct delivery address and/or URL. Once this provides been done, if you are still thinking about continuing, just reply to the e mail with the information on your request and you should greatly appreciate any assistance you might offer. For technical issues, you may need to make contact with customer care via their particular phone number: (Toll Free). Alternatively, if you have any other questions, you could send us an email and we will do our utmost to assist you.
Your bundle will arrive at your current door within 7 to ten working days. Take note of which shipping times may vary from a single courier company to another. Hence, it is, constantly preferable to purchase with a reliable company. To aid ensure your bundle arrives safely, we always advise of which you sign your current parcel’s “Thanks Regarding Sending” section in order to arrives. Your regional delivery services are usually required to plainly display this personal confirmation on just about all sent items, which includes Element Vape products.
As soon as your parcel is here at your doorway, you will need to collect it as soon because possible. This is usually normally done by completing a self-addressed, stamped envelope with your return deal with and tracking quantity. Upon arrival, ensure that your unit is totally charged and ready to start out using that immediately. Usually do not wait for your Aspect Vape product to warm up; that cannot be stressed sufficient, especially in the case regarding rechargeable batteries.
As outlined within the above passage, when shipping to UK residents, shipping will probably be facilitated simply by one of our nationwide network of courier companies, such since DPD, FED FORMER MATE or UPS — but please allow Vape Pen Battery for additional costs to be obtained into consideration whenever placing your purchase. Customers located within the Republic of eire are not permitted to get online. Inside most cases, clients located within typically the Republic of Ireland will be unable to purchase the product with the use of credit credit cards or free e cards. We are currently going through some issues with credit card fraud in European countries and certain instances, payments made applying these methods might be declined or even reversed. In inclusion, all deliveries to be able to EU customers may be susceptible to taxes and import tasks.
Any time shipping internationally, make sure you note that traditions procedures are incredibly time-consuming and usually require the help of an independent customs dealer. In the case of an imported product, delivery times will be dependent on your courier’s international delivery support and transit occasions may greatly exceed our internal shipping and delivery estimates. Should you be unsure of expected transportation times, please get in touch with us immediately. International orders will generally arrive within three to five business days after payment has recently been received.
For all those questions relating to this matter, make sure you note that every questions should be focused towards our business headquarters. Should an individual need for making changes or inquire concerning our services within general, you could do so at anytime during business hours, Monday by means of Friday, except Saturday, Wednesday, and Thurs. Should you possess any other queries, you can possibly contact our client service team or perhaps one of our sales representatives at the main office. In case you prefer to place your order online, you are delightful to visit our website and follow typically the simple instructions offered. All billing and ordering information will be provided from the click associated with a button.
As always, we strongly recommend that all purchases be paid with regard to in full before delivery or delivery associated with products. Any modifications to shipping or delivery policies will probably be clearly indicated on receipt of repayment. In the celebration of a problem in any item, please contact us right away for any return or alternative. As long as your satisfaction will be our most important, we all will work together with you to make positive that you have got the very best electric products available.